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I didn’t pass. What about the Pass Guarantee?

If you do not pass after using a BoardVitals Prepare plan (3-month subscription), Master plan (6-month subscription), or 12-month subscription, we will give you the same amount of free time as you purchased at a previous date in time, or 50% off a longer package.

In order for us to verify that you didn’t pass, please submit verification of non-pass to support@boardvitals.com . A picture or screenshot of the letter that clearly displays your name, the date, and the board letterhead will suffice. We do not accept faxed submissions.

Please allow 24 hours for the request to be processed. A customer service will contact you with instructions on how to redeem.