We offer two types of gift cards with CME Pro Plus: Amazon and AMEX. You can select the type you would like at checkout. A member of our customer service team will reach out to you via email within 1 business day to confirm your purchase.
Amazon gift cards arrive within 20 business days (approximately 30 days, total) of your confirmed purchase. Amazon gift cards will be delivered via email.
The email with your gift card will come directly from Amazon.
American Express gift cards arrive within 4-6 weeks of your confirmed purchase and are delivered in the mail by the USPS. These gift cards cannot be mailed to PO Boxes or addresses outside of the United States.
Okay, so why does it take so long?
Good question! We do this as a precautionary measure to help prevent fraudulent purchases.
Its been longer than the time you specified. I still don't have my gift card. What should I do?
If you requested an Amazon gift card, please check your spam folder, as they sometimes get caught there. If you ordered an American Express card, check your tracking information to monitor its progress. If you have done these things, and still don't have your gift card, please contact our support team at email@example.com for further assistance.